Returns & Exchanges
At SMORE, we want you to love your fashion finds, but if a fit isn't right, we offer a seamless 30-day return policy for all unworn items with original tags. Our streamlined process ensures that your exchange or refund is handled with the same care and speed as your original delivery.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging, ensuring all garment tags remain attached and the clothing is in its original, unworn condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
Drop Off and Track
Leave your package at any authorized carrier drop-off location and keep your tracking receipt to monitor its journey back to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing